Privacy Policy

Your privacy is important to us.

Shark Marketing Systems LLC

Effective Date: May 5, 2025

1. Introduction

Shark Marketing Systems LLC ("Company," "we," "us," or "our") is committed to protecting the privacy of its users. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you access or use our SaaS platform and related services (collectively, the "Services"). By using the Services, you agree to the collection and use of information in accordance with this Policy.

2. Information We Collect

2.1 Information You Provide

We may collect personal information you provide when you create an account, contact us for support, or use the Services, including:

Name and contact details (email address, phone number, mailing address)

Billing and payment information

Account credentials (username and password)

Communications you send us

2.2 Information Collected Automatically

When you use the Services, we may automatically collect certain technical data, including:

IP address and device identifiers

Browser type and operating system

Usage data and activity logs

Cookies and similar tracking technologies

2.3 SMS / Text Messaging Opt-In Data

If you opt in to receive SMS or text communications through our platform, we collect your mobile phone number and your consent to receive such messages. This data is collected and maintained separately and is subject to strict handling requirements described below.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve the Services

Process transactions and send related information

Respond to inquiries and provide customer support

Send administrative communications, including updates and security alerts

Comply with applicable laws and regulations

Enforce our Terms of Service and other policies

4. Non-Sharing of Information - Mobile & SMS Data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Disclosure of Information

We do not sell, trade, rent, or otherwise transfer your personal information to outside parties except as described in this Policy. We may share information:

With service providers and subcontractors who assist us in operating the Services (such as customer support and technical infrastructure providers), subject to confidentiality obligations;

When required by law, regulation, court order, or governmental authority;

To protect the rights, property, or safety of the Company, our users, or others;

In connection with a merger, acquisition, or sale of all or a portion of our assets, provided the receiving party agrees to honor this Privacy Policy.

We do not engage in the purchase, sale, or transfer of leads. We do not discuss, reference, or facilitate any affiliation-based lead sharing within this Policy or within the Services.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.

7. Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no security measure is perfect, and we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and improve the Services. You may adjust your browser settings to refuse cookies; however, some features of the Services may not function properly if cookies are disabled.

9. Third-Party Links and Services

The Services may contain links to third-party websites or integrations with third-party platforms. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access.

10. Children's Privacy

The Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will take steps to delete it.

11. International Users

The Services are operated from the United States and are intended primarily for users in the United States. If you access the Services from outside the United States, your information may be transferred to and processed in the United States and other jurisdictions, which may have different data protection laws than your country of residence.

12. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us at the address below. We will respond to your request within a reasonable timeframe.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of material changes by posting the new Policy on our website and updating the effective date. Your continued use of the Services after such changes constitutes your acceptance of the updated Policy.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Shark Marketing Systems LLC

712 West Ave

Ocean City, NJ 08226

Email: [email protected]

Phone: [INSERT TOLL-FREE NUMBER]

Website: [INSERT PRIVACY POLICY URL]